Louisville police seek suspect after afternoon holdup at Chase Bank on Bardstown Road in Highlands area

Robbery reported Tuesday afternoon

Louisville Metro Police are investigating a bank robbery reported Tuesday, Feb. 24, 2026, at a Chase Bank location on Bardstown Road. Officers were called to the bank in the 1700 block of Bardstown Road at about 1:45 p.m. on a report of a holdup.

Police said a man entered the bank, demanded cash and left with an undisclosed amount of money. Investigators said the suspect left the area in an unknown direction.

Suspect description and investigative steps

Police described the suspect as a white man. Authorities have not released an estimated age, height or clothing description in the initial public briefing, and no weapon was reported in the preliminary summary.

The case is being handled by the Louisville Metro Police Department’s Robbery Unit. As part of the investigation, police are asking for help from anyone who may have captured video in the area around the time of the incident, including:

• cellphone recordings
• residential doorbell cameras
• business surveillance systems
• dash cameras from vehicles traveling on Bardstown Road

Investigators said such footage can be critical for establishing a timeline, confirming the suspect’s direction of travel and identifying potential vehicles or accomplices.

Public asked to share information

Police are urging anyone with information about the robbery, including observations before or after the holdup, to contact the LMPD Anonymous Tip Line at (502) 574-LMPD (5673). Tips can also be submitted through the department’s online Crime Tip Portal.

Police requested that people who have relevant video preserve it and report its existence, even if the footage does not clearly show a suspect’s face.

What remains unknown

As of Tuesday afternoon, police had not announced an arrest, identified a suspect by name, or released details on whether the robber passed a note, made verbal threats, or whether any injuries occurred. Authorities also had not provided information on the exact amount of money taken.

The investigation remains active, and police said additional details may be released as detectives gather evidence and review video from the area.